INSEAD Advocacy Toolkit

Customer-Centric Transformation with Data & Digital Tech

Changing customer behaviour, new technologies, disruptive competitors, new online channels, digital trends, unlimited data: Our research is showing that senior executives often struggle to structure their thinking about all changes happening in a digital world. They often say that traditional strategies have become completely obsolete in an agile world. Indeed, in this fast-paced environment, new approaches are required. But traditional strategies are not dead – they are just transforming. Value-creating growth still starts with customers and not with products or technology. In this webinar, Prof. Joerg Niessing will discuss three customer-centric shifts that have helped organisations to transform successfully by leveraging data and digital tech. The frameworks used will give you a structured approach to build your own successful customer-centric digital strategy.

Register now:
https://inse.ad/webinar-m&s-2023

Text we suggest for your social media post

Changing customer behaviour, new technologies, disruptive competitors, new online channels, digital trends, unlimited data: Our research is showing that senior executives often struggle to structure their thinking about all changes happening in a digital world. They often say that traditional strategies have become completely obsolete in an agile world. Indeed, in this fast-paced environment, new approaches are required. But traditional strategies are not dead – they are just transforming. Value-creating growth still starts with customers and not with products or technology. In this webinar, Prof. Joerg Niessing will discuss three customer-centric shifts that have helped organisations to transform successfully by leveraging data and digital tech. The frameworks used will give you a structured approach to build your own successful customer-centric digital strategy.

Register now:
https://inse.ad/webinar-m&s-2023


#inseadexeced #customerbehaviour #transformation #data #digitaltech

More Info

Learn more at: https://inse.ad/webinar-m&s-2023

You may also share…

Client testimonial: Yordanka Kostova, Eurobank Bulgaria

Client testimonial: Yordanka Kostova, Eurobank Bulgaria

“We invest a lot in our people for upskilling and reskilling. We encourage a culture based on empathy and trust.” Yordanka Kostava, Director of Talent Management at Eurobank Bulgaria, explains why INSEAD was the right partner to help them achieve their aims.

Find out more about our customised programmes here.

read more
Client testimonial: Mailine Swildens, Google EMEA

Client testimonial: Mailine Swildens, Google EMEA

“Since we are at the forefront of digital transformation, it’s absolutely critical that we keep learning how companies and the environment use our products and platforms, all the macro economic trends, the societal trends.”

Mailine Swildens, Director, Creative Works Google EMEA, explains why INSEAD is the right partner to help gain different perspectives and points of view.

Find out more about our customised programmes here: https://www.insead.edu/executive-education/customised-programmes

read more
Client testimonial: Ursula Stocker, Holcim

Client testimonial: Ursula Stocker, Holcim

Partnering with INSEAD for the reputation and emphasis placed on listening to the organisation’s needs. Ursula Stocker, Global L&D Partner at Holcim, on why her organisation chose to partner with us.

Find out more about our customised programmes here.

read more
Client testimonial: Hedy Heijting, ABN AMRO

Client testimonial: Hedy Heijting, ABN AMRO

“Uncovering parts of our culture that were not explicit yet.” Hedy Heijting, Senior Consultant Leadership and Talent Development at ABN AMRO shares what makes ABN AMRO’s progamme with INSEAD impactful.

Find out more about our customised programmes here.

read more