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We are honoured to receive the Brandon Hall Bronze award for Excellence in Learning for our partnership with ENGIE University and our Customer Academy programme. ENGIE is an organisation on a decades-long voyage of transformation – from a traditional energy utility and state monopoly to a pioneer of carbon reduction and services to customers. To support this evolution, ENGIE University, the company’s in-house university approached INSEAD about the possibility of developing a programme in customer-centricity and service mindset.
Read all about it here : https://inse.ad/excellence-in-learning
#customerfirst #customeradvocacy #inseadexeced #INSEAD
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ENGIE is an organisation on a decades-long voyage of transformation – from a traditional energy utility and state monopoly to a pioneer of carbon reduction and services to customers.
To support this evolution, ENGIE University, the company’s in-house university approached INSEAD about the possibility of developing a programme in customer-centricity and service mindset.
Learn more at: https://inse.ad/excellence-in-learning