At the beginning of the pandemic, Safisah, Programme Manager and Faidah, Programme Coordinator, led the way implementing dual delivery of classes for our executive MBA participants. The duo worked across programmes, collaborating with colleagues to ensure the best possible experience for our participants.

In September, they pioneered the first programme back on the Asia Campus following the lockdown in Singapore, when they welcomed our GEMBA’22 class on campus. Faidah and Safisah also played a key role in the delivery of the first-ever hybrid Global Executive MBA graduation for the class of GEMBA’21 last January.

Despite the added pressures of the past year, they have maintained the same high level of professionalism, complete with a smile throughout.

Thank you, Safisah and Faidah!

“Kaleem and Albert have worked non-stop throughout the pandemic – taking the bus to work each day – to ensure a safe and operational environment for our Middle East Campus community.

Kaleem, Senior Housekeeping Supervisor, has implemented an extensive sanitisation programme and best cleaning practices, so we can safely welcome students, staff and faculty returning on campus. His hard work has been pivotal in getting the authorities’ approval to keep campus open since June 2020.

Albert, Maintenance Supervisor, has ensured safety for our community by optimising air quality on campus. To achieve this, he has undertaken the complicated tasks of conducting preventive maintenance of the air filtration system and reconfiguring ventilation to maximise circulation of fresh air.

Kaleem and Albert have achieved all of this despite reduced resources and without compromising the health, safety, and quality of services on campus.

Thank you, Kaleem and Albert, for your unwavering dedication to our community!

“Kamal is the person behind many of the workflows used by the Crisis Management Team. For example, he developed the INSEAD Green Light app, which is being used by all students in Fontainebleau. The workflows Kamal has developed, using the ServiceNow platform, contribute to keeping our students and wider campus community safe, while saving countless hours of administrative work. Thank you, Kamal, for using technology to automate our processes for the benefit of our community!​​​​​​​

As our inaugural MIM class gets ready to begin their Asia Campus journey, we are pleased to shine a light on Agata Chojnacka. Not only has Agata played a key role in launching the first MIM programme, she has done so in the midst of a global pandemic, ensuring these pioneering students have the best possible INSEAD experience. Faced with constant uncertainty and unexpected hurdles, Agata has taken on each new challenge with courage and determination, often implementing new processes on the fly. Despite the difficulties caused by Covid-19, her positive attitude has prevailed: anyone lucky enough to meet Agata can vouch for her friendly and supportive attitude. In fact, Agata is so popular with our MIMs they even wrote her a song. Let’s hear it for Agata!

“Yann has been working tirelessly behind the scenes since the start of the pandemic, swiftly implementing new tools and methods brought about by Covid-19. His cleverly designed processes, which he creates from scratch, ensure that vital information is captured efficiently and effectively, making life easier for employees and ensuring INSEAD is legally compliant.

Such work has been incredibly complex and has ensured we can benefit from the government’s support, while continuing to deliver the best possible INSEAD experience to our students and participants in spite of the difficulties brought about by the pandemic. Thank you, Yann, for your smart effort and thinking outside of the box, always with the end-user in mind!

Katja has played an instrumental role in keeping the INSEAD community safe. In addition to keeping many balls in the air at the same time and responding quickly to queries and issues, she has provided a voice for our students.

Working with the best business students in the world, Katja and her team have created new programmes and initiatives to address the co-curricular learning experience during the pandemic. Her commitment, spirit and empathy are only a few of her Covid-19 Champion qualities. Thank you Katja!

Data is essential to the work the INSEAD Crisis Management Team does and influences the decisions we take. Our contact tracers rely on solid data to quickly follow up on each positive case in our community. Shen Ting has been instrumental in setting up reports and efficient data processes to ensure the Crisis Management Team gets the information we need at the right time. Thank you, Shen Ting!

Letchumi has been doing an amazing job during the pandemic, providing a seamless food and catering service on campus while ensuring we stick to government rules and regulations. She has leveraged technology and brought innovative new norms like the Magic Plate self-service checkout at the restaurant, reducing queuing time and keeping diners safe. Letchumi has also been heavily involved in the Government Quarantine Facility operation of INSEAD Residences, even paying close attention to details like tailoring food to the tastes of those in quarantine. She is always eager to roll up her sleeves and pitch in when needed. Bravo Letchumi!